Compassionate Funeral Services Support Specialist

Service Corporation International; Colleyville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and assist on services. Responsibilities include greeting families, answering questions, and coordinating with funeral home staff.

Role requires compassion, attention to detail, and strong communication. Proficiency in MS Office and a valid driver's license are preferred; position is on-site in Colleyville, TX.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Certification/Licenses: Valid state driver’s license with an acceptable driving record.

Responsibilities

• Prepares for services including delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with respectful preparation of remains, including dressing and lifting, or operation of crematory as permitted by law.
• Performs office duties such as answering phones, operating fax, computer, and multi-line phone system.
• Run errands for floral delivery, supplies, documents, etc.
• Serves as usher and may park cars or perform transportation requirements.
• Drives funeral home vehicles for services and picking up families.
• Ensures refreshments are available where allowed by law.
• Assist with visitations, memorial and funeral services; set up, dressing remains, delivering items.
• Greets and receives client families entering the office for information and assistance.
• Accommodates needs of the family during service/visitation.
• May wash/clean funeral home vehicles and other client vehicles as required.

Skills

Customer service

Verbal and written communication

Compassion and integrity

MS Office

Education

High school diploma or equivalent

Tools

MS Office suite

Phone systems

Fax machine

Job description

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and assist on services. Responsibilities include greeting families, answering questions, and coordinating with funeral home staff.

Role requires compassion, attention to detail, and strong communication. Proficiency in MS Office and a valid driver's license are preferred; position is on-site in Colleyville, TX.