On-Call Care Scheduler — Flexible Evenings/Weekends

hcaoa-careers; Sioux Falls (SD); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Training & development

Vision insurance

Wellness resources

Job summary

Right at Home in Sioux Falls, SD is seeking an On-Call Scheduler to coordinate after-hours caregiver coverage and manage caregiver call-offs. This role requires dependable, compassionate individuals who can communicate effectively with clients and families, and who are organized enough to handle time-sensitive staffing decisions.

The position supports clients across the Sioux Falls area with a focus on ensuring continuous care and exceptional service outside regular hours.

Qualifications

• WELLSKY SCHEDULING EXPERIENCE ENCOURAGED!!!!!
• Education: High School Diploma or G.E.D certificate preferred.
• Experience: 1 year of caregiving experience or relevant certifications (CNA, HHA, HCA, PCA preferred but not required).
• Background Check: Ability to pass a criminal background check.
• Excellent phone etiquette and communication skills
• Strong organization, attention to detail, and follow-through.

Responsibilities

• On-Call Management: Respond promptly to caregiver call-offs and manage shift scheduling during after-hours.
• Shift Coordination: Secure replacement caregivers for open shifts to ensure uninterrupted client care.
• Communication: Maintain clear and professional communication with caregivers, clients, and management.
• Record Keeping: Document all call-offs, schedule changes, and shift coverage details accurately.

Skills

Phone etiquette

Communication skills

Organization

Education

High School Diploma or GED

Job description

Right at Home in Sioux Falls, SD is seeking an On-Call Scheduler to coordinate after-hours caregiver coverage and manage caregiver call-offs. This role requires dependable, compassionate individuals who can communicate effectively with clients and families, and who are organized enough to handle time-sensitive staffing decisions.

The position supports clients across the Sioux Falls area with a focus on ensuring continuous care and exceptional service outside regular hours.