On-Call Banquet Server

BENCHMARK; Oxford (OH); On-site; USD 15,000 - 16,000; Part time

Job summary

BENCHMARK is looking for a motivated Banquet Server at The Elms Hotel & Spa in Oxford, Ohio. The successful candidate will set up banquet rooms, serve guests, and ensure a polished dining experience.

Applicants should have 2-4 years of food service experience, preferably from a high-end venue. This role requires flexibility in scheduling and a passion for exceptional guest service. Compensation is $7.50 per hour.

Qualifications

• Flexible availability including daytime, evenings, weekends and holidays.
• 2-4 years of food service experience, preferably in banquet service.
• Experience in a 4-star or 5-star venue with synchronized service.

Responsibilities

• Set up for functions including tables, silverware, and drinks.
• Serve food and beverages to guests and clear tables.
• Clean and organize work areas, ensuring safety.

Skills

Food service experience

Excellent communication skills

Knowledge of wine, beer, cocktails

Ability to work under pressure

Job description

Banquet Server – The Elms Hotel & Spa

We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Responsibilities

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
• Serves food and beverages to guests; removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Provides general property information.
• Offers a warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Ensures final quality check on food and beverage items prior to serving guests.
• Monitors assigned tables for customer satisfaction, quality and additional service.
• Addresses any guest issue promptly and with high concern.
• Provides assistance to other event and restaurant staff as needed.
• Maintains constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks and suspicious persons.

Qualifications

• Flexible availability including daytime, evenings, weekends and holidays.
• 2‑4 years of food service experience, preferably banquet service.
• Experience in a 4‑star or 5‑star venue with synchronized service.
• Knowledge of wine, beer, cocktails and spirits.
• Ability to work under pressure in a fast‑paced environment.
• Passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Compensation

Pay range: $7.50 – $7.50 per hour.

EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.