PM Banquet Server

BENCHMARK; Racine (WI); On-site; USD 20,664 - 21,352; Full time

Job summary

BENCHMARK is looking for a skilled food service staff member in Racine, Wisconsin. The role includes setting up and serving food during events, maintaining a high standard of guest satisfaction, and ensuring cleanliness in all service areas.

The ideal candidate has 2-4 years of relevant experience in a fast-paced, high-standard environment, excellent communication skills, and a passion for exceptional guest experiences. Compensation ranges from $15.00 to $15.50 per hour.

Qualifications

• 2-4 years of food service experience, preferably in Banquet service.
• Experience in a 4 or 5-star venue with synchronized service.
• Passion for creating an exceptional experience for guests.

Responsibilities

• Set up and serve food and beverages at functions.
• Monitor customer satisfaction at assigned tables.
• Clean and sanitize tables and work areas.

Skills

Food service experience

Excellent communication skills

Knowledge of wine, beer, cocktails

Ability to work under pressure

Job description

Your role:

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Responsibilities also include cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs.
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
• Serves food and beverages to guests.
• Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
• Cleans and sanitizes tables and/or counters & seats after guests are finished.
• Explains how various menu items are prepared, cooking methods and ingredients.
• Takes into consideration any special request and dietary issues made by the guest.
• Provides general property information.
• Offers warm and sincere welcome/farewell for all guests.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Ensures final quality check on food and beverage items prior to serving guests.
• Monitors assigned tables for customer satisfaction, quality and additional service.
• Addresses any guest issue promptly and with high concern.
• Provides assistance to other event and restaurant staff as needed.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Qualifications

• Someone with 2-4 years of food service experience, preferably Banquet service.
• Someone with experience in a 4-star, 5-star venue with synchronized service.
• Someone with knowledge of wine, beer, cocktails, and spirits.
• Someone who is able to work under pressure in a fast-paced environment.
• Someone with a passion for creating an exceptional experience for all guests.
• Someone with excellent communication skills.

Compensation

Compensation: $15.00 - $15.50 per hour.

EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.