Banquet Server on call

Pyramid Global Hospitality; Beachwood (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

Job summary

Pyramid Global Hospitality in Beachwood, Ohio, is seeking food service staff for functions and events. Responsibilities include setting up tables, serving food, and ensuring a clean environment. The ideal candidate will have 2-4 years of experience, preferably in a 4 or 5-star venue, and be passionate about delivering exceptional guest experiences. Comprehensive health insurance, retirement plans, and paid time off are offered.

Qualifications

• 2-4 years of food service experience, preferably banquet service.
• Experience in a 4-star or 5-star venue with synchronized service.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Set up for functions, including draping tables and preparing drinks.
• Serve food and carry trays to the function location.
• Clean and sanitize tables, counters, and seats after guests finish.

Skills

Food service experience

Knowledge of wine, beer, cocktails, and spirits

Communication skills

Job description

About Our Property

We are a premier hotel with 298 guest rooms and extensive event spaces. Our team has earned a TripAdvisor Certificate of Excellence and continues to deliver exceptional guest experiences worldwide.

Responsibilities

• Set up for functions, including draping tables, setting silverware, folding napkins, preparing drinks, and placing table centerpieces.
• Serve food, carry trays to the function location, and clear food from tables.
• Break down duties: bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Clean the back hall and organize storerooms.
• Set up AM or PM break stations (coffee, tea, snacks, beverages).
• Assist with event room setup for meal periods and table needs.
• Prepare condiments, brew coffee, and ensure workstations are stocked.
• Serve beverages and remove dishes, glasses, silverware or other items from tables or counters.
• Clean and sanitize tables, counters and seats after guests finish.
• Explain menu items, cooking methods, and ingredients.
• Accommodate special requests and dietary issues made by guests.
• Provide general property information and a warm welcome/farewell to guests.
• Interact with staff professionally and assist other departments.
• Ensure final quality check on food and beverage items prior to serving guests.
• Monitor assigned tables for customer satisfaction and quality.
• Address guest issues promptly and with concern.
• Assist other event and restaurant staff as needed.
• Maintain awareness of safety issues, such as broken glass, frayed cords, leaks, broken locks, and suspicious persons.

Qualifications

• 2‑4 years of food service experience, preferably banquet service.
• Experience in a 4‑star or 5‑star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast‑paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Compensation & Benefits

We offer comprehensive health insurance, retirement plans, paid time off, and other employee benefits. Actual compensation depends on experience and qualifications. Pyramid Global Hospitality is an equal‑opportunity employer and celebrates diversity.