On Call Banquet Server

Cherry Valley Hotel; Lexington (KY); On-site; USD 21,000 - 30,000; Part time

Job summary

The Hilton Lexington Downtown is seeking a Banquet Server to deliver flawless catering service for weddings, corporate events, and social gatherings. You will work closely with the events team to set up, serve, and break down stations with attention to detail and a guest-first approach.

Responsibilities include understanding the BEO, greeting guests, upselling beverages, and maintaining a polished presentation.

Qualifications

• High school education or equivalent.
• At least 1 year of fine dining service experience.
• ServSafe or TIPs certification preferred.
• Fluency in English and ability to work in stressful situations.
• Ability to stand and walk for long periods.

Responsibilities

• Be a BEO Expert – understanding your BEO so you can set up and break down each event safely and efficiently.
• Be a Friendly Face – arriving at work on time to set up banquet and side work station, keeping areas clean and presentable.
• Be a Host as well as a Server – pour water, maintain tidy place settings, upsell wines, provide friendly service.
• Be a Food Professional – know the menu and ingredients to answer questions and assist guests.
• Be a Safety & Security Agent – follow hotel safety policies and procedures; ServSafe and alcohol training required for banquet staff.

Skills

Fine dining service

English fluency

Guest service

Education

High School Diploma or GED

ServSafe or TIPs certification

Job description

Hilton Lexington Downtown
369 W Vine St
Lexington, KY 40507, USA

Description

From greeting guests with a warm smile to delivering impeccable food and beverage service, your attention to detail and dedication to excellent service will be key to making each event a success. Whether it's a wedding or business gathering, your friendly and welcoming nature will ensure that guests feel valued and enjoy every moment. As the Banquet Server you will:

• Be a BEO Expert – understanding your BEO so you can set up and break down each event safely and efficiently. In your role you may also be assisting with the setup and break down of the buffet or other food service stations/equipment.
• Be a Friendly Face – arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function. As the event ends you may be asked to assist with cleaning duties – floors, tables, buffet stations, etc.
• Be a Host as well as a Server – pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile – it is all part of the job.
• Be a Food Professional – understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed.
• Be a Safety & Security Agent – following your hotel’s established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed. ServSafe certificate/alcohol training is required for banquet serving staff.

Job Requirements

A high school education or equivalent and at least one year of fine dining service experience and a ServSafe or Tips certification are all preferred. Physical requirements include the ability to work long hours, as needed. Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Ability to stand and walk for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations. Must possess the ability to multi-task on a regular basis.

Equal Opportunity Employer
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