On-Call ATM Field Service Technician

Retail ATM Solutions

Seattle (WA)

On-site

USD 65,000 - 95,000

Full time

14 days+

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Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service ATMs within the assigned territory. The role includes on-site repair, maintenance and software loading, with some travel and potential training responsibilities for new engineers.

The ideal candidate will have electronics/electro-mechanical experience and may require an Associate’s Degree in Electronics or equivalent, with the ability to work extended hours and on-call duties as required.

Qualifications

May require an Associate’s Degree in Electronics or equivalent experience, prior ATM experience preferred, but not required, or 3-5 years of experience in the field service.
Solid understanding of electronics and electro-mechanical equipment operation.
Ability to travel to other areas of the country if needed on occasion.
On-Call duty required for all Field Service Engineer positions; compensation is provided.

Responsibilities

Installation, repair, software loading and maintenance of ATMs or other products in a defined geographic territory.
Train bank staff or vendors on required maintenance tasks of equipment.
Work with internal and external support departments required to provide maintenance support to the end user.
Maintain all Service Level Agreement as defined per customer contract.
Perform preventive maintenance functions of an ATM including diagnostics, testing and cleaning.
Complete administrative reports within time line allotted.