On-Call Administrative & Customer Support Specialist

BETAH Associates, Inc.; Washington (District of Columbia); Hybrid; USD 27,552 - 41,328; Part time

Job summary

A certified small business in Washington, DC is seeking an Administrative and Customer Support Specialist to provide on-call support to ensure continuity of operations during staff absences. The role entails a combination of customer service, logistical support, and administrative duties. The ideal candidate will demonstrate strong professionalism, communication skills, and organizational abilities to tackle customer-facing and support functions effectively.

Qualifications

• Strong customer service orientation and ability to resolve issues effectively.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Serve as point of contact for incoming service requests.
• Provide administrative support to senior-level officials.
• Coordinate and process customer service requests.

Skills

Customer service orientation

Communication skills

Organizational skills

Problem-solving skills

Ability to manage multiple tasks

Education

AA Degree or High School Diploma with customer service experience

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

A certified small business in Washington, DC is seeking an Administrative and Customer Support Specialist to provide on-call support to ensure continuity of operations during staff absences. The role entails a combination of customer service, logistical support, and administrative duties. The ideal candidate will demonstrate strong professionalism, communication skills, and organizational abilities to tackle customer-facing and support functions effectively.