On-Call Administrative Support: Front Desk & Community Impact

DESC (Downtown Emergency Service Center); Seattle (WA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

EAP

Safe & Sick Time

Retirement Plan

Job summary

DESC (Downtown Emergency Service Center) in Seattle is seeking an On-Call Administrative Support to fill staffing gaps at downtown offices. Shifts may move between 515 3rd Ave and 216 James St. This role supports frontline administrative tasks and client interactions.

The position emphasizes front desk duties, mail, phones, and basic documentation. It is union-represented (SEIU 1199NW) and pays $32.72/hour; benefits include EAP, sick time, and a retirement plan.

Qualifications

• Excellent typing and keyboard skills and clerical experience.
• Computer skills, including data entry and word processing exposure.
• Ability to work independently with minimal supervision.
• Flexible and cooperative teamwork with coworkers.
• Ability to de-escalate and support clients as needed.

Responsibilities

• Greet clients and visitors, learn purpose of visit, and inform staff of arrivals.
• Provide front desk coverage from 9 am to 5 pm.
• Maintain a welcoming lobby and assist with office areas.
• Process mail and route calls, provide basic information over the phone.
• Assist with daily documentation, logs, and end-of-day summaries.

Skills

Typing

Clerical skills

Data entry

Independent work

Interpersonal skills

Job description

DESC (Downtown Emergency Service Center) in Seattle is seeking an On-Call Administrative Support to fill staffing gaps at downtown offices. Shifts may move between 515 3rd Ave and 216 James St. This role supports frontline administrative tasks and client interactions.

The position emphasizes front desk duties, mail, phones, and basic documentation. It is union-represented (SEIU 1199NW) and pays $32.72/hour; benefits include EAP, sick time, and a retirement plan.