OMU Welcome Center & Event Services Student (Fall)

University of Oklahoma; Norman (OK); On-site; USD 11,000 - 12,000; Part time

Job summary

University of Oklahoma is seeking a student to staff the OU Memorial Union Welcome Center and support campus events. You will greet visitors, determine needs, and direct them to the proper services while working around your class schedule.

This role requires current Fall term enrollment, maintaining a minimum 2.5 GPA, and attaching your Fall class schedule. Hours vary, with shifts 8 AM–11 PM on weekdays and additional weekend coverage as needed.

Qualifications

• Must be currently enrolled at the University of Oklahoma for Fall term.
• Must maintain a minimum GPA of 2.5.
• Must attach Fall class schedule.
• Experience working in a high-traffic environment is a plus.

Responsibilities

• Staff the OMU Welcome Center, greeting visitors and directing them to appropriate services.
• Provide day-of event service support including setup verification and A/V assistance as needed.
• Perform frequent building rounds to maintain cleanliness and report issues.
• Assist with clerical tasks for OU Memorial Union and Campus Scheduling.
• Operate the Lost & Found program and manage inquiries.
• Attend regular student staff meetings and training sessions.
• Work special event shifts as required and perform related duties.

Skills

Customer service

Communication skills

Office procedures

Basic computer skills

Education

Enrolled OU student (Fall term)

GPA 2.5 or higher

Job description

Pay Range:

Targeted salary of $8.00/hr based on education and experience.

Benefits Eligible:

No

Work Schedule:

• Shift work - will work around class schedule.
• Minimum 10 hours/week, maximum of 20 hours/week between the hours of 8 AM – 11 PM, Monday-Friday, Saturday 10AM – 10PM,
• Sunday: 1PM - 7PM.

Travel:

Not required

Position Introduction:

This position provides event and facility support to members of the OU community, general public, and the Campus Scheduling staff.

Position Duties include, but are not limited to:

• Staff the OMU Welcome Center at the Oklahoma Memorial Union Greets (via phone and in-person) visitors and customers in a courteous manner, determining their needs and directing them appropriately
• Provides day-of event service needs for customers before and during the event to:
  
  • Ensure accuracy of room and services setup, provide A/V assistance, monitor large events as needed
• Completes frequent building rounds to ensure facility cleanliness and upkeep, reporting any issues found
• Assists with clerical duties of the Oklahoma Memorial Union and Campus Scheduling, as needed
• Operates the Lost & Found program at the Oklahoma Memorial Union
• Attend regular Student Staff meetings and training sessions as assigned
• Work special event shifts as needed
• Performs related duties as assigned

Required Education and Experience:

• Must be currently enrolled in the Fall Term as a student at the University of Oklahoma.
• Hiring contingent upon verification of current student status.
• Must attach Fall class schedule
• Must have and maintain a GPA of 2.5

Skills:

• Experience working in a visible position in a high traffic environment
• Excellent written and oral communication skills
• Good understanding of general office procedures and clerical tasks
• Basic computer skills (training on specific programs will be provided)

Required Certifications and Licenses:

None

Department Preferences:

Previous customer service experience

Hiring Contingent Upon a Background Check:

No