OMS Support Engineer – Eze OMS

Trident Consulting; New York (NY); Hybrid; USD 96,432; Part time

Job summary

A premier IT staffing firm is seeking an OMS Support Engineer to provide day-to-day front office support for traders and portfolio managers. The ideal candidate will have over 5 years of experience in trading application support, strong knowledge of the trade lifecycle, and be familiar with platforms like Eze and Enfusion. Excellent communication skills and the ability to work under pressure are essential. The position requires onsite support in midtown NY initially, transitioning to a hybrid model.

Qualifications

• 5+ years of experience in front office or trading application support within a financial institution.
• Strong understanding of trade lifecycle, financial products, and market data flows.
• Experience with Eze, Enfusion, FIS Risk, or similar front-office and trading platforms.

Responsibilities

• Provide day-to-day front office support for traders, portfolio managers, and operations teams.
• Resolve application issues primarily related to trading and risk systems.
• Collaborate closely with trading teams to understand workflows and trade lifecycle.

Skills

Application issues resolution

Understanding trade lifecycle

Client onboarding processes

Excellent communication skills

Ability to work under pressure

Tools

Eze

Enfusion

FIS Risk

Job description

OMS Support Engineer – Eze OMS

Location: NYC, NY (Initial 5 days/week in client office for training, eventually 3 days/week)

Type: Contract

Rate: $70/hr (Negotiable)

Eze Castle OMS Support Engineer who can work onsite in midtown NY. The skillset needed is specific but will work with our hedge fund client Front Office team for break fixes and supporting execution of business needs within the platform.

Key Responsibilities

• Provide day-to-day front office support for traders, portfolio managers, and operations teams.
• Resolve application issues (primarily support with some break‑fix responsibilities) related to trading and risk systems.
• Collaborate closely with trading teams to understand workflows, trade lifecycle, and product structures across Equities, Fixed Income, Derivatives, and Physicals.
• Troubleshoot and elevate complex issues to development or vendor teams as needed.
• Maintain high system availability and ensure rapid incident response and resolution.
• Support and enhance front office systems including Eze, Enfusion, FIS Risk, and other trading applications.
• Participate in client onboarding processes and ensure system readiness for new clients or accounts.
• Document system issues, support procedures, and best practices.
• Work with infrastructure and development teams to improve application performance and reliability.

Qualifications & Experience

• 5+ years of experience in front office or trading application support within a financial institution.
• Strong understanding of trade lifecycle, financial products, and market data flows.
• Experience with Eze, Enfusion, FIS Risk, or similar front‑office and trading platforms.
• Familiarity with client onboarding processes and trade flow integration.
• Excellent communication skills with the ability to interface directly with traders and business users.
• Ability to work in a high‑pressure, time‑sensitive environment.

Trident Consulting is a premier IT staffing firm providing high‑impact workforce solutions to Fortune 500 and mid‑market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard‑to‑fill, niche talent, we help organizations build agile, high‑performing teams that drive innovation and business success.