Equities Trade Support Analyst

BRAINS WORKGROUP, INC.; New York (NY); On-site; USD 123,984 - 146,025; Full time

Job summary

A major financial institution in New York City is seeking an Equities Trade Support Specialist. This on-site role requires over 5 years of experience providing technology support for trading applications. Responsibilities include diagnosing trading issues, monitoring platforms, and collaborating with traders on business requirements. Strong knowledge of FIX protocol and proficiency in SQL is essential. The contract lasts 6 months with the possibility of extension or hire. Pay ranges between $90-106 on W2.

Qualifications

• Over 5 years of experience supporting mission-critical front-office trading applications within Equities.
• Strong understanding of high-touch trading workflows and FIX protocol.
• Proven experience handling regulatory and compliance-driven requests.
• Proficient with SQL querying, JIRA, and Excel.
• Strong communication skills with technical and non-technical stakeholders.

Responsibilities

• Provide direct technology support to Equities traders and middle office users.
• Monitor trading platforms and ensure system stability.
• Diagnose and resolve real-time trading issues.
• Gather and document business requirements from traders.
• Translate business requirements into functional specifications.

Skills

Front-office trading applications support

FIX protocol

SQL querying

JIRA for issue tracking

Excel for operational analysis

Analytical skills

Problem-solving

Scripting and automation tools

Education

Computer Science degree

Job description

Our client, a major bank in New York City, is looking for Equities Trade Support Specialist

This on-site role, 5 days in the office.

6 months initial contract with possible extensions or option to hire.

Rate: $90-106 on W2, possible C2C as well.

Equities Trade Support

Job Description:

• Provide direct front-office technology support to Equities traders, middle office users, and Compliance teams on the trading floor.
• Monitor trading platforms and FIX network connectivity to ensure system stability and availability.
• Diagnose and resolve real-time trading issues, including detailed investigation of compliance-related inquiries.
• Communicate major incidents, impacts, and resolution status clearly to key stakeholders and senior management.
• Gather, analyze, and document business requirements from traders, ensuring proper tracking, prioritization, and transparency.
• Translate business requirements into clear functional specifications for vendor and internal development teams to deliver enhancements.
• Share end-to-end business workflows with Support and QA teams to strengthen regression testing and operational readiness.
• Maintain and continuously improve the knowledge base, support runbooks, scripts, and technical documentation.

Qualifications:

• Over 5 years of experience supporting mission-critical front-office trading applications within Equities, including U.S. Market Making, ETFs, Electronic Trading, Global Program Trading, and Convertible Bonds.
• Strong understanding of high-touch trading workflows, FIX protocol, OMS platforms, IOI processing, market data, and CTM flows, Tidal or other scheduler systems.
• Proven experience handling regulatory and compliance-driven requests and inquiries, including Reg NMS, Reg SHO, CAT, ACT, ORF, and TRACE.
• Proficient with SQL querying, JIRA for issue tracking, and Excel for operational analysis and reporting.
• Demonstrated ability to build effective relationships and collaborate across front office, middle office, and control functions.
• Excellent written and verbal communication skills, with the ability to convey complex technical issues to non-technical stakeholders.
• Strong analytical and problem‑solving skills with a high level of attention to detail.
• Self‑motivated and adaptable, with the ability to prioritize and execute effectively in a fast‑paced, high‑pressure trading environment.
• Experience with scripting and automation tools is a plus.

Soft Skills:

• Highly self‑motivated with a strong sense of drive and accountability.
• Confident, dependable, and consistently reliable.
• Proven ability to work independently on complex issues and projects.
• Effective collaborator with strong teamwork skills.
• Excellent written and verbal communication abilities.
• Strong critical thinking and problem‑solving skills.
• Detail‑oriented with solid documentation and reporting capabilities.

Education Requirement: Computer Science degree

Please email your resume or use this link to apply directly:

https://brainsworkgroup.catsone.com/careers/index.php?m=portal&a=details&jobOrderID=16792200

Or email: [e-mail]

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Keywords: FIX protocol messages problem solving equities devops trading