Omnichannel Retail Sales Manager — Lead & Grow Team

KnitWell Group; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Job summary

Ann Taylor in St. Louis is seeking a Sales Manager to lead a high-performing team and deliver an omnichannel experience for customers. You will partner with the Store Manager to drive sales, nurture customer connections, and coach associates on brand standards.

This role emphasizes inclusive leadership, onboarding new hires, and balancing selling with store operations while upholding visual standards and delivering exceptional customer service daily.

Qualifications

• 1 year of retail management experience preferred.
• Hospitality mindset in customer interactions.
• Excellent customer service and interpersonal skills.
• Strong people management and development ability.
• Tech-savvy with ability to operate a point-of-sale system.
• Solid business sense with ability to create action plans.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Build genuine relationships through high associate engagement and service levels.
• Model brand behaviors and nurture a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment where everyone feels welcome.
• Provide in-the-moment feedback and coaching for performance.
• Uphold brand visual standards for merchandise on the sales floor.
• Lead activities to drive store performance including financial and operational goals.
• Balance selling with store operations responsibilities.

Skills

Retail management

Hospitality mindset

Customer service

People management

POS proficiency

Business acumen

Action planning

Tools

POS system

Job description

Ann Taylor in St. Louis is seeking a Sales Manager to lead a high-performing team and deliver an omnichannel experience for customers. You will partner with the Store Manager to drive sales, nurture customer connections, and coach associates on brand standards.

This role emphasizes inclusive leadership, onboarding new hires, and balancing selling with store operations while upholding visual standards and delivering exceptional customer service daily.