Omnichannel Retail Sales Manager

Ann Taylor; Lansing Charter Township (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Merchandise discounts

Professional development

Community involvement

Job summary

Ann Taylor in Lansing, MI is seeking a Sales Manager to lead a store team and deliver an exceptional omnichannel shopping experience. You will partner with the Store Manager to drive sales, coach associates, and uphold brand standards.

You'll onboard new hires, foster an inclusive culture, and balance selling with operations while meeting financial goals. This role emphasizes hospitality, strong customer relationships, and developing talent through hands-on leadership and performance feedback.

Qualifications

• 1 year retail management experience (preferred).
• Hospitable, customer-focused mindset.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and able to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Lead store team and deliver an omnichannel experience.
• Partner with Store Manager to drive sales and operational excellence.
• Coach, mentor, and onboard associates on brand behaviors and service standards.
• Balance selling with store operations and financial objectives.
• Provide timely feedback and develop talent to improve performance.

Skills

Retail management

Hospitality mindset

Customer service

People management

POS systems

Business acumen

Tools

POS software

Job description

Ann Taylor in Lansing, MI is seeking a Sales Manager to lead a store team and deliver an exceptional omnichannel shopping experience. You will partner with the Store Manager to drive sales, coach associates, and uphold brand standards.

You'll onboard new hires, foster an inclusive culture, and balance selling with operations while meeting financial goals. This role emphasizes hospitality, strong customer relationships, and developing talent through hands-on leadership and performance feedback.