Omnichannel Retail Sales Associate - Fashion & Service

Gap Inc.; Gastonia (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Old Navy, part of Gap Inc., is hiring a FT Brand Associate in Gastonia to bring the brand to life for customers. You will deliver a best-in-class customer experience across in-store and omni-channel interactions, educate customers on products, and help build brand loyalty.

You will collaborate with leadership, assist on sales floor, fitting room, cash wrap, and keep the workspace neat. Strong communication and a passion for retail are essential; flexible schedules including evenings and weekends

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about products and programs.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Provide excellent customer service and drive loyalty through the brand.
• Engage with customers to drive sales using suggestive selling.
• Educate customers about omnichannel offerings and loyalty programs.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean, organized work center and handle interactions professionally.
• Collaborate with leadership to deliver a best-in-class experience.

Skills

Customer service

Communication

Sales / upselling

Multichannel sales

Retail experience

Job description

Old Navy, part of Gap Inc., is hiring a FT Brand Associate in Gastonia to bring the brand to life for customers. You will deliver a best-in-class customer experience across in-store and omni-channel interactions, educate customers on products, and help build brand loyalty.

You will collaborate with leadership, assist on sales floor, fitting room, cash wrap, and keep the workspace neat. Strong communication and a passion for retail are essential; flexible schedules including evenings and weekends