Retail Sales Associate — Omnichannel Brand Experience

Gap Inc.; Gretna (NE); On-site; USD 17,000 - 22,000; Full time

Job summary

Old Navy, part of Gap Inc., is seeking a Full-Time Brand Associate to bring our brand to life for customers. You’ll deliver excellent service and educate shoppers on products, using an omni-channel approach to create a best-in-class experience.

You’ll work with leadership to meet store goals, promote loyalty programs, and support sales floor, fitting rooms, and cash wrap. Flexible schedule including holidays, evenings, weekends, and the ability to lift up to 30 lbs may be required.

Qualifications

• Customer service experience in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Ability to learn product details and educate customers.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Job description

Old Navy, part of Gap Inc., is seeking a Full-Time Brand Associate to bring our brand to life for customers. You’ll deliver excellent service and educate shoppers on products, using an omni-channel approach to create a best-in-class experience.

You’ll work with leadership to meet store goals, promote loyalty programs, and support sales floor, fitting rooms, and cash wrap. Flexible schedule including holidays, evenings, weekends, and the ability to lift up to 30 lbs may be required.