Brand Associate – Omnichannel Fashion Retail

Old Navy; Ledgewood (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours program

401(k) plan

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers, educate on products, and deliver a best-in-class customer experience using an omni-channel approach. You will engage customers, support sales floor operations, and contribute to store goals with a team‑oriented mindset.

We offer a competitive hourly rate and a discount program, with opportunities to grow within Gap Inc. and contribute to a diverse, inclusive environment. Evening and weekend shifts may be required.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service across the sales floor to drive loyalty.
• Passion for retail and thriving in a fast-paced environment.
• Problem solver with a focus on continuous improvement and learning.

Responsibilities

• Interact with customers to provide excellent service and educate on loyalty programs.
• Help drive sales and service through suggestive selling and product knowledge.
• Support store operations including fitting room, cash wrap and back-of-house tasks.
• Maintain a clean, organized work area and handle customer interactions professionally.

Skills

Customer service

Communication

Retail operations

Flexibility

Omni-channel selling

Tools

Retail technology

Job description

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers, educate on products, and deliver a best-in-class customer experience using an omni-channel approach. You will engage customers, support sales floor operations, and contribute to store goals with a team‑oriented mindset.

We offer a competitive hourly rate and a discount program, with opportunities to grow within Gap Inc. and contribute to a diverse, inclusive environment. Evening and weekend shifts may be required.