Omnichannel Retail Brand Ambassador

Gap Inc; New York (NY); On-site; USD 22,000 - 28,000; Part time

Job summary

Gap Inc. in New York seeks a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate customers, drive loyalty, and help deliver a seamless omni-channel shopping experience across the store and digital touchpoints.

You will collaborate with leadership to meet store goals, assist with daily operations, and maintain a welcoming, organized sales floor with flexible shifts including evenings and weekends.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers on products and loyalty programs.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail

Team collaboration

Job description

Gap Inc. in New York seeks a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate customers, drive loyalty, and help deliver a seamless omni-channel shopping experience across the store and digital touchpoints.

You will collaborate with leadership to meet store goals, assist with daily operations, and maintain a welcoming, organized sales floor with flexible shifts including evenings and weekends.