Brand Experience Specialist — Omnichannel Retail

Gap Inc; New York (NY); On-site; USD 32,000 - 42,000; Part time

Job summary

Gap Inc is seeking a Brand Associate in New York to engage customers, educate on loyalty programs, and deliver a best-in-class shopping experience across omni-channel offerings.

You will collaborate with leadership to connect with customers, meet personal goals, and support operations on the sales floor, fitting rooms, back of house, and at the cash wrap. A passion for retail and a fast-paced environment is essential.

Qualifications

• Must provide friendly, helpful service to every customer and maintain a positive attitude.
• Strong communication and listening skills to understand customer needs.
• Ability to drive sales through suggestive selling and product knowledge.
• Enjoys collaborating with teammates to achieve store goals.
• Flexible availability including holidays, evenings, weekends and overnights when required.

Responsibilities

• Engage customers and deliver exceptional service to build brand loyalty.
• Educate customers on loyalty programs and store promotions.
• Drive sales using suggestive selling and product recommendations.
• Enhance experience with omni-channel options for a seamless checkout.
• Support store operations on the sales floor, fitting rooms, and cash wrap.
• Maintain a clean, organized work area and handle returns politely.
• Adhere to store policies and contribute to achieving personal and store goals.

Skills

Customer service

Communication

Suggestive selling

Team player

Flexibility

Job description

Gap Inc is seeking a Brand Associate in New York to engage customers, educate on loyalty programs, and deliver a best-in-class shopping experience across omni-channel offerings.

You will collaborate with leadership to connect with customers, meet personal goals, and support operations on the sales floor, fitting rooms, back of house, and at the cash wrap. A passion for retail and a fast-paced environment is essential.