Omnichannel Product Lifecycle Leader

Galderma Prod Canada; Boston (MA); Híbrido; USD 115.000 - 145.000; Jornada completa

Descripción de la vacante

Galderma in Boston is seeking an Associate Director, Omnichannel & Marketing Capabilities, to define and scale omnichannel, data, and decisioning capabilities powering US brands and field teams. You will bridge commercial strategy with IT delivery and coordinate with Brand, Omnichannel, Data, and external partners.

The role emphasizes enabling Next Best Action and data‑driven personalization through strong collaboration with IT and global tech teams, not hands‑on platform development.

Formación

• 7+ years of experience in omnichannel, MarTech, CRM, digital transformation, or platform product ownership.
• Proven success acting as a bridge between commercial stakeholders and IT / technology delivery teams.
• Experience defining and scaling Next Best Action or decisioning capabilities in pharma, healthcare, or other regulated environments strongly preferred.
• Strong background partnering with system integrators, agencies, and global technology teams.
• Ability to lead through influence in complex, matrixed organizations.

Responsabilidades

• Serve as the primary business-technology interface for US omnichannel and marketing capabilities, aligning commercial needs with technical delivery.
• Translate brand, omnichannel, and field requirements into clear product definitions, capability roadmaps, and prioritized backlogs for IT and delivery partners.
• Act as the escalation and alignment point between US commercial teams, IT, Global Tech, data teams, and vendors to ensure shared understanding and execution.
• Ensure business intent is preserved throughout design, build, and deployment—reducing rework, duplication, and technical debt.

Conocimientos

Omnichannel

MarTech

CRM

Digital transformation

Platform product ownership

Descripción del empleo

Galderma in Boston is seeking an Associate Director, Omnichannel & Marketing Capabilities, to define and scale omnichannel, data, and decisioning capabilities powering US brands and field teams. You will bridge commercial strategy with IT delivery and coordinate with Brand, Omnichannel, Data, and external partners.

The role emphasizes enabling Next Best Action and data‑driven personalization through strong collaboration with IT and global tech teams, not hands‑on platform development.