Omnichannel Cashier & Customer Service Pro

JCPenney; Michigan; On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Employee discount

Benefits package

Job summary

JCPenney in Michigan is seeking a Cashier to provide customer service and drive sales at the register. You will maintain checkout standards, assist with omnichannel tasks, recoveries, and inventory while upholding shrink/safety performance.

You will greet customers, handle returns and re-ticketing, operate the Point of Sale, support promotions, and participate in annual inventory processes. Eligible associates receive benefits and a merchandise discount.

Qualifications

• Excellent customer service and communication skills.
• Ability to assist with omnichannel and inventory tasks.
• Willingness to meet performance standards including iCAP.

Responsibilities

• Greets and assists customers while providing excellent customer service.
• Completes checkout processes including returns and re-ticketing and supports signing/merchandising at checkouts.
• Assists with Omnichannel efforts, recovery, put backs and fitting room maintenance; participates in annual inventory processes.
• Supports shrink and safety initiatives and meets performance standards for the role.

Skills

Customer service

Sales

Problem solving

Communication

Tools

POS system

Job description

JCPenney in Michigan is seeking a Cashier to provide customer service and drive sales at the register. You will maintain checkout standards, assist with omnichannel tasks, recoveries, and inventory while upholding shrink/safety performance.

You will greet customers, handle returns and re-ticketing, operate the Point of Sale, support promotions, and participate in annual inventory processes. Eligible associates receive benefits and a merchandise discount.