Customer-Centric Cashier & Sales Pro

JCPenney; Novi (MI); On-site; USD 18,942 - 23,680; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney in Novi, MI is seeking a dedicated Cashier to deliver excellent customer service and drive sales at the checkout. You will greet customers, handle returns and exchanges, assist with omnichannel tasks, and help maintain store standards and inventory accuracy.

The role emphasizes staying compliant with shrink and safety programs, meeting performance targets, and offering a friendly, efficient experience that encourages repeat visits and rewards program participation.

Qualifications

• Customer service skills and ability to engage with customers.
• Ability to handle returns and re-ticketing.
• Attention to inventory and store standards.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing.
• General Operations - Assists with Omnichannel, recovery and inventory duties.
• Performance Standards - Supports shrink and safety initiatives and meets performance targets.

Skills

Customer service

Sales

Tools

POS system

Job description

JCPenney in Novi, MI is seeking a dedicated Cashier to deliver excellent customer service and drive sales at the checkout. You will greet customers, handle returns and exchanges, assist with omnichannel tasks, and help maintain store standards and inventory accuracy.

The role emphasizes staying compliant with shrink and safety programs, meeting performance targets, and offering a friendly, efficient experience that encourages repeat visits and rewards program participation.