Customer-Focused Cashier & Sales Pro

JCPenney; Johnstown (Cambria County); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with match

Associate discount

Job summary

JCPenney in the United States seeks a Cashier to deliver exceptional customer service and drive sales at the checkout. You will support omnichannel tasks, inventory recovery, and store operations, while upholding shrink and safety standards.

The role focuses on friendly customer interactions, efficient checkout handling, and meeting performance targets across service, sales, and attendance. Eligible associates receive benefits and discounts.

Qualifications

• Customer service and sales responsibilities are described in the role.
• Knowledge of credit, rewards and gift card programs.
• Ability to assist with signing and merchandising standards at checkouts.

Responsibilities

• Customer Service & Sales - Greet and assist customers, resolve problems and promote programs.
• Checkout Standards - Complete checkout processes, returns, re-ticketing and merchandising at checkouts.
• General Operations - Assist Omnichannel efforts, recovery, put backs and inventory processes.
• Performance Standards - Meet shrink and safety, iCAP, productivity and attendance targets.

Skills

Customer service

Sales experience

POS checkout

Teamwork

Job description

JCPenney in the United States seeks a Cashier to deliver exceptional customer service and drive sales at the checkout. You will support omnichannel tasks, inventory recovery, and store operations, while upholding shrink and safety standards.

The role focuses on friendly customer interactions, efficient checkout handling, and meeting performance targets across service, sales, and attendance. Eligible associates receive benefits and discounts.