Omni Store Lead: Drive Fulfillment & Guest Experience

Williams-Sonoma, Inc.; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health benefits

Career development

Online learning

Job summary

Williams-Sonoma, Inc. is seeking an Assistant Manager for OMNI Operations in a retail setting in Missouri. You will drive incremental sales through in-store order fulfillment across all channels and provide World-Class service while ensuring proper staff coverage and store supervision.

Ideal candidates have 2–3 years of retail sales or management experience, strong communication and leadership skills, and a focus on safety and process excellence within a People-First culture.

Qualifications

• Excellent communication, organization and leadership skills.
• Superior critical thinking to identify challenges and develop action plans.
• Great time management and ability to manage multiple tasks.
• Ability to independently lead self and others to achieve results.
• 2-3 years of retail sales or customer service management experience; Omni-channel fulfillment experience a plus.

Responsibilities

• Lead omni-channel order fulfillment and customer service to drive incremental sales.
• Manage stock room shipping lanes and supply organization for efficiency.
• Maintain stockroom safety and productivity to support replenishment.
• Perform daily audits and shrink prevention activities.
• Uphold safety practices and People-First environment.
• Foster a fair, respectful workplace aligned with People-First Philosophy.

Skills

Communication

Leadership

Organization

Critical thinking

Time management

Retail experience

Omni-channel

Job description

Williams-Sonoma, Inc. is seeking an Assistant Manager for OMNI Operations in a retail setting in Missouri. You will drive incremental sales through in-store order fulfillment across all channels and provide World-Class service while ensuring proper staff coverage and store supervision.

Ideal candidates have 2–3 years of retail sales or management experience, strong communication and leadership skills, and a focus on safety and process excellence within a People-First culture.