Omni & Ops Team Lead - Bonus Eligible

Belk; Williamston (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Belk Omni/Ops Team Lead in North Carolina drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities.

You will lead the team, collaborate with merchandising and selling teams to achieve omni and operational

Qualifications

• 1+ years of retail experience with customer focus.
• Ability to manage inventory and shipments.
• Flexible schedule including nights, weekends, holidays.

Responsibilities

• Demonstrate ownership and drive store objectives.
• Execute store shipment deliveries and fulfillment activities.
• Lead inventory accuracy and shrink control.
• Maintain back-of-house organization and equipment.
• Plan labor hours and weekly workload with leadership.
• Place replenishment orders to maintain stock levels.
• Support facilities processes and safety protocols.
• Engage and develop associates to improve performance.
• Deliver excellent customer service during coverage periods.

Skills

Retail leadership

Data-driven decisions

Team collaboration

Communication

Adaptability

Job description

Belk Omni/Ops Team Lead in North Carolina drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities.

You will lead the team, collaborate with merchandising and selling teams to achieve omni and operational