Omni Experience Champion

BJ's Wholesale Club, Inc.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Paid time off

Health benefits

401(k) plan

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking an Omni Experience Ambassador to perform general warehouse activities, including picking orders and updating locations using RF scanners. You will support digital initiatives like BOPIC, Curbside, Express Pay, and Ship from Club, while upholding club policies and a high standard of member service.

Roles emphasize teamwork, safety, and timely order processing with a focus on member satisfaction and operational excellence.

Qualifications

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.

Skills

Order pulling

RF scanner usage

Retail experience

Tools

RF scanner

Job description

BJ’s Wholesale Club is seeking an Omni Experience Ambassador to perform general warehouse activities, including picking orders and updating locations using RF scanners. You will support digital initiatives like BOPIC, Curbside, Express Pay, and Ship from Club, while upholding club policies and a high standard of member service.

Roles emphasize teamwork, safety, and timely order processing with a focus on member satisfaction and operational excellence.