Omni-Channel Retail Sales Leader — Full-Time

Michaels Stores; Sterling (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Michaels Stores in Sterling, VA is seeking a Sales Manager to lead and foster a high-performing sales culture. The role entails overseeing front-end operations and driving sales results while ensuring an engaging customer experience. The manager will coach team members, ensuring compliance with standards and empowering a culture of customer service excellence.

The ideal candidate will have over 3 years of retail leadership experience, showcasing strong skills in operational execution and team development. This position demands availability for flexible working hours, including nights and weekends.

Qualifications

• 3+ years of retail leadership experience required.
• Ability to manage customer interactions efficiently.
• Experience in coaching and developing team members.

Responsibilities

• Lead and manage adherence to SOPs and company programs.
• Model and coach best-in-class Customer Experience.
• Oversee smooth operations of various store functions.
• Train and develop team members across assigned departments.

Skills

Retail leadership

Customer experience management

Sales coaching

Operational excellence

Job description

Michaels Stores in Sterling, VA is seeking a Sales Manager to lead and foster a high-performing sales culture. The role entails overseeing front-end operations and driving sales results while ensuring an engaging customer experience. The manager will coach team members, ensuring compliance with standards and empowering a culture of customer service excellence.

The ideal candidate will have over 3 years of retail leadership experience, showcasing strong skills in operational execution and team development. This position demands availability for flexible working hours, including nights and weekends.