Omni-Channel Department Manager & Team Builder

H&M; Waco (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Staff discount

401K

Commuter benefits

Health insurance

Job summary

H&M in the United States is seeking a Department Manager to lead a team, drive the omni customer experience, and deliver strong store performance. You will manage daily operations, coach employees, and maintain visual standards while prioritizing customer service and sales growth.

The role emphasizes collaboration with cross-functional teams, ongoing development, and adherence to company guidelines to ensure a high-quality shopping environment and a successful store.

Qualifications

• Strong leadership and communication abilities.
• Analytical with numerical sense and budgeting experience.
• Customer-centric with performance mindset.

Responsibilities

• Lead the department to achieve store goals with a focus on sales and customer experience.
• Ensure high visual and commercial presentation according to global guidelines.
• Recruit, onboard, and develop team members; conduct performance evaluations.
• Oversee store operations including opening/closing, cash handling, and procedure compliance.
• Collaborate with Visual Merchandiser and other store teams to plan staffing and scheduling.

Job description

H&M in the United States is seeking a Department Manager to lead a team, drive the omni customer experience, and deliver strong store performance. You will manage daily operations, coach employees, and maintain visual standards while prioritizing customer service and sales growth.

The role emphasizes collaboration with cross-functional teams, ongoing development, and adherence to company guidelines to ensure a high-quality shopping environment and a successful store.