Store Department Leader — Omni CX & Team Development

H&M; Danbury (CT); On-site; USD 36,644 - 42,140; Full time

Benefits offered by this job

Staff discount 25%

Medical, Vision, Dental coverage

401K/retirement plan

Job summary

H&M is seeking a Department Manager in Danbury, CT to lead a dynamic team and drive exceptional customer experiences. You will manage daily operations, monitor sales performance, and implement plans to optimize profitability while maintaining brand standards.

The role emphasizes recruiting and developing your team, ensuring compliance with company guidelines, and collaborating with Visual Merchandiser teams to deliver compelling in-store experiences.

Qualifications

• Experience leading a team in a retail setting.
• Ability to recruit, onboard and develop staff.
• Strong analytical mindset for sales and budgets.

Responsibilities

• Own omni customer experience and visual presentation in-store.
• Lead the department to meet sales and budget goals.
• Recruit, onboard and develop team; conduct evaluations.

Skills

Leadership

Team management

Recruitment

Onboarding

Performance management

Budgeting

Sales analytics

Customer experience

Visual Merchandising

Job description

H&M is seeking a Department Manager in Danbury, CT to lead a dynamic team and drive exceptional customer experiences. You will manage daily operations, monitor sales performance, and implement plans to optimize profitability while maintaining brand standards.

The role emphasizes recruiting and developing your team, ensuring compliance with company guidelines, and collaborating with Visual Merchandiser teams to deliver compelling in-store experiences.