Omni-Channel Dept Leader - Lead Team & Growth

H&M; Richmond Heights (MO); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K

Job summary

H&M is seeking a Department Manager to lead your store team, foster an inclusive, collaborative culture, and drive an exceptional operational and visual experience for customers and colleagues. You’ll recruit and develop your team, set sales and budget goals, and ensure Omni-channel initiatives are prioritized.

You’ll manage day-to-day operations, coach staff, and monitor performance to deliver profitable results while upholding brand standards and customer service excellence.

Qualifications

• Experience leading a retail department or store team.
• Ability to recruit, onboard and develop staff.
• Strong understanding of visual merchandising and customer experience.

Responsibilities

• Lead store team and drive omni customer experience.
• Set sales and budget goals and create plans to optimize results.
• Oversee operations: fitting room, checkout, and admin routines.
• Promote loyalty app and in-store sustainability initiatives.
• Recruit, onboard, coach and evaluate team performance.

Skills

Leadership

Team development

Sales optimization

Budgeting & planning

Job description

H&M is seeking a Department Manager to lead your store team, foster an inclusive, collaborative culture, and drive an exceptional operational and visual experience for customers and colleagues. You’ll recruit and develop your team, set sales and budget goals, and ensure Omni-channel initiatives are prioritized.

You’ll manage day-to-day operations, coach staff, and monitor performance to deliver profitable results while upholding brand standards and customer service excellence.