OM Technician I

Adult Correction; Raleigh (NC); Hybrid; USD 34,000 - 53,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community Se

Paid Parental Leave

Job summary

The NC Department of Adult Correction is seeking an HR Technician I (S) for Central HR, overseeing Organizational Management actions and supporting compensation and pay administration. You will initiate and monitor OM requests, ensure accuracy and confidentiality, and provide high-quality customer service throughout the workflow.

You will also prepare reports, maintain position descriptions in Workday, and collaborate with internal and external teams on OM processes and projects.

Qualifications

• Hands-on HR experience with federal and state laws, and policies.
• Experience with Integrated HR systems like Workday.
• Experience creating reports to review position, employee, and organizational data.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PDF).

Responsibilities

• Initiate, monitor, track, revise, and complete OM actions in the payroll system.
• Review OM requests for content, accuracy, and required documentation.
• Guide HR and Admin staff on OM requirements and best practices.
• Generate reports on position, employee, and organizational data; identify discrepancies.
• Process position description updates in Workday.
• Collaborate with internal and external teams to complete actions.
• Assist with OM projects and mass uploads.

Skills

HR laws

HR systems

Data reporting

Position data

Microsoft Office

Education

Associate’s degree in Human Resources

Tools

Workday

Job description

HR Technician I (S) Position 60056296 Grade NC05

Agency Adult Correction Division Human Resources Job Classification Title HR Technician I (S) Position Number 60056296 Grade NC05

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Organizational Management (OM) Technician I serves as an integral member of the OM/PA Team with Classification, Compensation and Pay Administration (CC&PA) at Central HR. Position is the primary initiator of OM requests throughout their entire workflow process. The position ensures high quality, accuracy, confidentiality, and excellent customer service at every stage. Additionally, the Technician provides office support to the CC section through file maintenance, reporting, updating position descriptions in Workday and creating job aids and training materials.

Key Duties and Responsibilities

• Responsible for initiating, monitoring, tracking, revising, and completing OM actions in the Integrated Human Resources Payroll System in a fast-paced environment.
• Review OM requests for content, accuracy, and ensure supporting documentation is included before processing.
• Provide guidance to HR and Admin staff on OM request requirements, OM rules, and OM best processing practices and positive customer experiences.
• Generate a wide variety of position, employee, and organizational data reports, identify discrepancies, and work on corrections as applicable.
• Process position description updates on Workday.
• Work and collaborate with internal, external, and cross sections to smoothly complete action requests.
• Assist with special OM projects and initiatives.
• Work OM mass uploads.

Knowledge, Skills, and Abilities / Management Preferences

Recruitment Range: $33,902 - $53,498 Annually Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Demonstrated experience working in a HR role applying HR Federal and State laws, and State policies, procedures, and best practices. Hand-on experience working with Integrated HR systems to preferably process organizational management and/or personnel actions. Experience creating reports to review and/or search position, employee, and organizational data. Experience creating and maintaining position or employee data. Technical Proficiency in using Microsoft Office such as Outlook, Excel, PDF, and Word.

State Benefits Information

• Health Insurance options Retirement Plans NCFlex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave Paid Parental Leave

Visit the State Benefits website for additional information.

About The Division of Human Resources

The Division of Human Resources provides support and strategic direction for personnel operations within the Department of Adult Correction. This includes recruitment, compensation, classification, employee relations, policy development, benefits, and organizational development. HR ensures compliance with state and federal laws and works to enhance employee engagement and workplace culture.

Supplemental Application Information

Application Process NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include: Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination. Applicants may be subject to a criminal background check and drug screen. If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate’s degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

State Application Resources/Frequently Asked Questions

Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

The Posting Will Close At 11:59 P.M. The Night Before the End Date

This Role Is Eligible to Be Hybrid and Requires Onsite Reporting Located Within Raleigh, NC