Oil-Free Chiller Field Support Engineer

Smardt; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Dental benefits from day 1

401K matching program

Global collaboration & growth

Job summary

SMARDT is seeking a Technical Support Specialist to join the West region team. You will analyze remotely gathered data, diagnose issues, and occasionally visit customer sites to work directly with equipment and clients across the AMER/EMEA regions, with a focus on North America.

You will collaborate with engineering, controls, manufacturing, and quality teams to drive issue resolution and product improvements.

Qualifications

• Experience with oil-free chillers and magnetic bearing compressors.
• Education in industry; University, Trade, Business, Engineering, or equivalent years of experience (5 years).
• Strong cross-functional collaboration and problem-solving skills.

Responsibilities

• Analyze data remotely gathered from sites to diagnose issues.
• Occasionally deploy to sites to work with equipment and clients.
• Participate in RCA/8D teams and coordinate with suppliers on technical matters.
• Collaborate with Engineering, Controls, Manufacturing and Quality teams.
• Support continuous improvement of SMARDT products, including test rigs with Engineering/Prod development.
• Travel to sites as required to understand operational challenges and gather data.

Skills

Oil-free chillers experience

Magnetic bearing compressors

Education

Engineering discipline or related field

Job description

SMARDT is seeking a Technical Support Specialist to join the West region team. You will analyze remotely gathered data, diagnose issues, and occasionally visit customer sites to work directly with equipment and clients across the AMER/EMEA regions, with a focus on North America.

You will collaborate with engineering, controls, manufacturing, and quality teams to drive issue resolution and product improvements.