Office/Warehouse Assistant

Foodway, Inc.; Shreveport (LA); On-site; USD 21,000 - 29,000; Full time

Job summary

Foodway, Inc. in Louisiana is seeking an Office/Warehouse Assistant who is highly organized and detail-oriented. You will assist with data entry, customer inquiries, and shipment processing while moving around the workspace, including freezers and coolers.

This role combines administrative tasks with light warehouse duties and requires strong communication skills. A High School diploma or equivalent is required, with experience in a warehouse or manufacturing setting preferred.

Qualifications

• High School diploma or equivalent required.
• Typing accuracy is essential for this role.
• Experience with MS Word and Excel; QuickBooks preferred but not required.
• Strong customer service and communication skills are essential.
• Bilingual is a plus but not required.
• Calendar management and personal assistant tasks are beneficial.

Responsibilities

• Assist with data entry and record keeping.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain organized filing system for physical and electronic documents.
• Assist with receiving and processing shipments; inspect products for damage.
• Provide exceptional customer service and respond to inquiries professionally.
• Maintain organizational skills to ensure efficient operations and deadlines.
• Perform general administrative duties such as answering calls and directing inquiries.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Typing

Calendar management

Communication

Bilingual

Education

High School diploma or equivalent

Tools

MS Word

Excel

QuickBooks

Job description

Job Description

Job Description

We are seeking a highly organized and detail-oriented Office/Warehouse Assistant to join our team. As an Office/Warehouse Assistant, you will work closely with the office manager. Your responsibilities will include providing administrative support, managing phone systems, and assisting with various tasks as needed. This is NOT a sit-at-your-desk all day job - you will be walking around.

DUTIES:

• Assist with data entry and record keeping.
• Provide customer support by addressing inquiries and resolving issues in a timely manner.
• Maintain an organized filing system for both physical and electronic documents.
• Assist with receiving and processing shipments, including inspecting products for damage and properly labeling and storing items.
• Provide exceptional customer service and respond to inquiries in a timely, professional manner.
• Maintain a elevated level of organizational skills to ensure efficient operations and meet deadlines.
• Perform general administrative duties such as answering phone calls, taking messages, and directing inquiries to the appropriate person.
• Perform other duties and tasks as assigned.

SKILL REQUIREMENTS:

• High School diploma or equivalent required.
• Previous experience in a warehouse or manufacturing setting, or similar.
• Typing accuracy is essential for this role.
• Computer literacy, including proficiency in MS Word and Excel. (Experience with QuickBooks is preferred but not required.)
• Effective communication and customer service skills!
• Bilingual is a BIG plus but not required.
• Experience with calendar management and personal assistant tasks.
• Ability to work in a fast-paced environment and adapt to changing priorities.

This position requires a detail-oriented individual who can manage multiple responsibilities at a time without getting 'flustered'. Must be willing and able to walk into freezers and coolers on a daily basis.