Office Technician

State of California; California; On-site; USD 40,000 - 56,000; Full time

Job summary

The State of California’s Division of Medi-Cal Fraud and Elder Abuse (DMFEA) seeks an Office Technician (Typing) to support the Administrative Branch in Sacramento. You will manage the front desk, answer multiline calls, coordinate visitor logistics, and assist analysts with data entry and records management.

Desirable qualifications include strong customer service, attention to detail, and experience with office software and fiscal support tasks.

Qualifications

• Strong customer service and interpersonal skills with front-desk experience.
• Experience operating multiline telephone systems and coordinating visitor logistics.
• Attention to detail in data entry and document management; familiarity with office software and spreadsheets.

Responsibilities

• Operate the front desk and manage reception duties.
• Support analysts by processing records and data entries.
• Coordinate conference and visitor logistics and maintain filing systems.

Skills

Customer service

Front desk reception

Multiline telephone

Data entry

Document management

Time management

Office software

Education

High school diploma

Tools

FedEx shipping software

Excel

State accounting databases

Job description

As the state’s federally mandated Medicaid Fraud Control Unit (MFCU), the division of Medi-Cal Fraud and Elder Abuse (DMFEA) works aggressively to investigate and prosecute fraudulent activities and the illegal diversion of health care resources from California’s most vulnerable citizens.

Under the general supervision of the Supervisor I, the Office Technician (Typing) (OT-T) performs a variety of typical and general office duties for the Administrative Branch of the Division of Medi-Cal Fraud and Elder Abuse (DMFEA). The OT-T assists analysts in the branch by ensuring facilities, assets, fleet, records, and administrative information is accurately processed, tracked, and maintained in various databases. The OT-T is responsible for operating the front desk and executing reception duties at the DMFEA Sacramento office(s). The OT-T exercises initiative and professionalism; and works with both internal and external stakeholders and executive management to obtain updates, signatures, and review documents. May receive direction from the management team within the DMFEA Administrative Branch.

You will find additional information about the job in the Duty Statement.

Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate possesses strong customer service and interpersonal skills with demonstrated experience managing a professional front-desk reception area, operating multiline telephone systems, and coordinating conference and visitor logistics. Desirable qualifications include proficiency in administrative, clerical, and fiscal support tasks, such as processing invoices, preparing revolving fund check requests, and monitoring procurement records across state accounting databases and spreadsheets. The successful candidate demonstrates exceptional attention to detail in data entry, report preparation, and document management, alongside experience coordinating office equipment maintenance and utilizing shipping software (e.g., FedEx). Additionally, the candidate should exhibit strong organizational and time-management abilities to handle competing priorities, adapt to special branch projects, provide onboarding or task-based training to seasonal staff, and work collaboratively in a fast-paced team environment.