Office Support Specialist IV — Admin & Communications

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Montgomery County is seeking an Office Support Person 3 to perform clerical duties, data entry, and document preparation in a fast-paced environment. You will handle phone calls, greet visitors, route inquiries, and assist with daily paperwork to support Child Protective Service operations.

The role requires at least six months in a similar position, a high school diploma, and the ability to work with confidential information. Compliance with clearances and residency requirements is essential.

Qualifications

• Six months as an Office Support Person 3 with high school completion or equivalent.
• One year keyboarding or six months keyboarding with post-high school business curriculum.
• Mandates for Child Abuse, Criminal History and FBI Clearances prior to employment.
• Pennsylvania residency required; promotions based on merit and seniority.

Responsibilities

• Complete intra-agency documents, process information, and type court documents and correspondence.
• Answer incoming calls for assigned staff and route calls to appropriate personnel.
• Assist with receptionist duties and switchboard coverage as needed.
• Maintain accurate records and assist with daily clerical tasks.
• Support data entry, filing, and daily paperwork to ensure timely operations.

Skills

Typing speed

Customer service

Office software

Multitasking

Education

High school diploma

Tools

Switchboard

Word processing

Fax machine

PC operating systems

Job description

Montgomery County is seeking an Office Support Person 3 to perform clerical duties, data entry, and document preparation in a fast-paced environment. You will handle phone calls, greet visitors, route inquiries, and assist with daily paperwork to support Child Protective Service operations.

The role requires at least six months in a similar position, a high school diploma, and the ability to work with confidential information. Compliance with clearances and residency requirements is essential.