Civil Process Support Specialist

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 35,000 - 48,000; Full time

Job summary

Montgomery County Pennsylvania is seeking a diligent office support professional to contribute to a positive work environment and assist with processing documents in a court-administrative setting.

The role focuses on recording, organizing, and processing documents, greeting clients, and guiding them through the civil process while maintaining confidentiality and accuracy under pressure. Some college or prior office experience is a plus; collective bargaining coverage applies to this position.

Qualifications

• High school diploma required; some college or prior office experience is a plus.
• Proficient with Microsoft Office and strong data entry skills.
• Well organized with attention to detail and able to meet deadlines.
• Ability to work in fast-paced environment, independently or in a team.
• Willingness to train and mentor new staff.
• Maintain SME level in the field.
• Good interpersonal, oral and written communication skills.
• Strong organization and time management.
• Discretion and confidentiality when processing documents.

Responsibilities

• Process documents according to Pennsylvania Rules of Civil Procedure.
• Knowledge of rules 2958.3 and 2973.3 pertaining to confession of judgment.
• Record all transactions using department tracking system software.
• Greet clients at counter and assist with processing services.
• Comply with confidentiality guidelines for documents such as levies, property claims, writs, garnishments, and related paperwork.
• Be proactive with day-to-day processing and keep workflow organized.
• Investigate and resolve discrepancies on a case-by-case basis.
• Guide clients and colleagues through the process without offering legal advice.
• Assist attorneys, paralegals, and clients with questions and resolve issues professionally.
• Work with Civil Deputies/Sergeants to ensure paperwork is properly served.
• Coordinate with Solicitor to resolve legal challenges.
• Remain calm and productive under pressure.
• Mentor new team members and share knowledge.
• Create or update procedures as needed.
• Other duties as assigned.

Skills

Microsoft Office

Attention to detail

Time management

Organizational skills

Communication skills

Teamwork

Mentoring

Professional demeanor

Discretion/confidentiality

Education

High school diploma

Tools

Microsoft Office

Job description

Montgomery County Pennsylvania is seeking a diligent office support professional to contribute to a positive work environment and assist with processing documents in a court-administrative setting.

The role focuses on recording, organizing, and processing documents, greeting clients, and guiding them through the civil process while maintaining confidentiality and accuracy under pressure. Some college or prior office experience is a plus; collective bargaining coverage applies to this position.