Office Support Clerk (HCA/ISD #62367)

New Mexico Department of Justice; Santa Fe (NM); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

The New Mexico Department of Justice is seeking an Office Support Clerk to help run the office and assist with lobby flow. You will perform routine clerical tasks, data entry, imaging documents, and handle outgoing mail while working with internal and external customers.

Ideal candidates have clerical and customer service experience, strong verbal and written communication, and good critical thinking. No prior experience or training is required.

Qualifications

• Clerical experience in office settings.
• Customer service experience preferred.
• Effective verbal and written communication abilities.
• Strong analytical and critical thinking skills.

Responsabilités

• Perform routine clerical tasks, such as data entry using ASPEN, imaging of documents using Preceptive Content, preparing outgoing mail, and coordinating with internal and external customers.

Connaissances

Clerical Experience

Customer Service Experience

Communication Skills

Critical Thinking

Description du poste

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For more Job Requirements & Classification Description:

Interviews are anticipated to be conducted within two weeks of closing date.

This posting may be used to fill multiple vacancies.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Office Support Clerk will:

• Handle a variety of tasks that keep the office running and to assist with lobby flow.

How does it get done?

The Office Support Clerk is responsible for:

• Performing routine clerical tasks, such as data entry using computer software ASPEN, imaging of documents using software Preceptive Content, preparing outgoing mail and working closely with external and internal customers.

Who are the customers?

• Income Support clients;
• Income Support management.

Ideal Candidate

The Ideal Candidate has:

• Clerical Experience;
• Customer Service Experience;
• Experience communicating effectively both verbally and written;
• Critical thinking abilities.

No prior experience or training required.

Employment Requirements

Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.