Child Support Specialist (HCA/CSSD #7748)

New Mexico Department of Justice; Las Vegas (NM); On-site; USD 38,000 - 56,000; Full time

Job summary

New Mexico Department of Justice's Child Support Services Division is hiring a Child Support Specialist in Las Vegas, NM. The role focuses on gathering data, preparing legal documents to establish paternity, and establishing and enforcing child and medical support orders.

Ideal candidates will have experience with legal document preparation, strong customer service skills, and the ability to manage a high volume of cases while meeting deadlines.

Qualifications

• Experience with the preparation or interpretation of legal documents.
• Customer service experience.
• Experience as an expert witness in testifying is a plus.
• Ability to handle a high volume of cases and meet deadlines.

Responsibilities

• Gather data for child support cases and related tasks.
• Prepare legal documents to establish paternity and support orders.
• Establish and enforce child, medical, and spousal support orders.
• Provide time management and organization to complete court-related tasks.

Skills

Legal document prep

Customer service

Court testimony

Case management

Education

High School Diploma or equivalent

Job description

Job Title Child Support Specialist (HCA/CSSD #7748)

For more Job Requirements & Classification Description:

This job posting may be used to fill multiple vacancies.

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Child Support Specialist will:

• Gather data;
• Prepare legal documents to establish paternity;
• Establish child and medical support orders;
• Enforce child, medical, and spousal support orders.

How does it get done?

The Child Support Specialist is responsible for:

• Providing excellent time management, multitasking, and organizational skills in order to complete the tasks of establishing and enforcing court orders;
• Testifying in court regarding a child support case, if requested by an Attorney.

Who are the customers?

• Parties of child support cases;
• Child Support Services Division (CSSD) management;
• CSSD Attorneys.

Ideal Candidate

The Ideal Candidate has:

• Experience with the preparation or interpretation of Legal Documents;
• Customer Service experience;
• Experience as an Expert Witness in Testifying;
• The ability to handle high volume of cases and meeting deadlines.

High School Diploma or equivalent and two (2) years' experience in legal research or legal document preparation, accounting, finance or social health, or human service program development or delivery and/or clerical experience in a Child Support Office. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. May need to testify in court hearings.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.