Office Support

OPERATION EXODUS USA; Town of Cheektowaga (NY); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Training & development

Job summary

An organization supporting immigration seeks an Office Support professional to provide administrative assistance. The role requires strong communication skills, proficiency in relevant software, and the ability to handle various office duties. Ideal candidates should possess at least three years of office experience and demonstrate good organizational and problem-solving skills. This position offers a flexible schedule and an opportunity to contribute to meaningful work.

Qualifications

• At least three years of office experience in receptionist duties.
• Ability to work under minimal guidance on complex projects.
• Ability to drive with a good driving record.

Responsibilities

• Answers and screens telephone calls professionally.
• Sorts, logs, and distributes mail daily.
• Prepares reports and maintains databases as needed.
• Assists with inventory and general office duties.

Skills

Excellent verbal communication skills

Strong administrative written communication skills

Proficient in Word, Excel, Outlook and PowerPoint

Good organizational skills

Strong problem-solving skills

Good telephone skills

Approachable with professional appearance

Tools

Breeze software

Mailchimp

Outlook

Job description

Benefits

• Flexible schedule
• Paid time off
• Training & development

Premise

Operation Exodus USA exists as a response to the very specific calling of God to facilitate the immigration of Jewish people to Israel. The intercessory and prophetic components have significant weight in the organization in order to effectively work in harmony with what God requires. We are reaching out to the Christian community as well as the Jewish community in the USA.

Profile

The Office Supports focus will be to provide administrative support for the organization. The Office Support should be confident with strong people skills, hospitable, a commitment to excellence and integrity and have strong organizational skills. At times, the work of Office Support may be in the face of challenges, including frequent external/internal changes in the environment. There is an expectation that all staff will participate in the intercessory nature of the organization.

The Office Support will report to the Office Manager and Outreach Development Director.

Requirements

• At least three years of office experience in a full range of receptionist duties
• Excellent verbal and strong administrative written communication skills
• Proficient in Word, Excel, Outlook and PowerPoint
• Experienced in Breeze or similar software
• Approachable with professional appearance and demeanor
• Flexible and a willingness to work within constantly changing priorities with enthusiasm
• Good organizational skills with an acute attention to detail
• Ability to work on complex projects with general direction and minimal guidance
• Good telephone skills with the ability to initiate calls, make inquiries, and provide follow‑thru
• Strong organizational, problem‑solving, and analytical skills; able to manage priorities and workflow
• Able to drive with a good driving record
• Salary negotiable based on experience

Key Responsibilities

• Answers and screens telephone call in with good judgment and discretion in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy
• Pick Up mail / Deliver Mail to Post Office as needed
• Opens, sorts, logs, scans and distributes mail daily
• Monitor Info emails: respond to inquiries and forward as needed
• Perform quality control in Breeze and Mailchimp as needed
• Prepare Breeze Reports and mailing lists (filters) for Newsletters, Pray Updates and tracking (Quarterly)
• Special mailings as needed
• Monitor the progress of prayer applications and enter into database
• Prepare reports (filters) for thank you calls and forward to staff and volunteers (Quarterly)
• Work closely with Outreach Development Director in expanding volunteer support and coordinating events and fund‑raising activities
• Request and maintain monthly reports from volunteers
• Assist with inventory
• Performs other general office duties/support as assigned
• Daily and monthly housekeeping