Office Support

Royal Furniture Co; Montgomery (AL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Royal Furniture Company is seeking an Office Support/Assistant to work directly with customers, provide outstanding service, and help keep daily operations running smoothly. You will handle payments, balance the drawer, answer phones, and support the sales team as needed.

The role requires multitasking, strong communication, cash handling experience, and familiarity with computer systems. You should be friendly, professional in appearance, and available for weekend and holiday store hours.

Qualifications

• Multitasking across tasks and interacting with customers.
• Strong customer service experience.
• Cash handling responsibilities and accuracy.
• Experience using various computer systems.
• Friendly, professional demeanor and appearance.

Responsibilities

• Our Office Assistants work directly with customers and strive to provide outstanding and professional service ensuring each customer has a positive encounter.
• Takes payments on customer accounts. Balances drawer at the end of the shift.
• Answers phones and assists customers with questions or directs the call to the appropriate person.
• Is a team player and provides assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed.
• Communicates guest requests and concerns to management
• Must be willing to work retail hours and be available to work weekends and holidays based on store needs

Skills

Customer service

Multitasking

Communication

Cash handling

Professional appearance

Tools

Computer systems

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers.

Office Support/Assistant

• Our Office Assistants work directly with customers and strive to provide outstanding and professional service ensuring each customer has a positive encounter.
• Takes payments on customer accounts. Balances drawer at the end of the shift.
• Answers phones and assists customers with questions or directs the call to the appropriate person.
• Is a team player and provides assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed.
• Communicates guest requests and concerns to management
• Must be willing to work retail hours and be available to work weekends and holidays based on store needs

Job Requirements:

• Able to multitask and effectively communicate
• Customer service experience
• Cash handling experience
• Experience using various computer systems
• Must have a friendly, helpful demeanor and professional appearance

Royal Furniture Company is an Equal Opportunity Employer.