Office Supervisor Pediatric Surgery

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc. is seeking an experienced administrator to coordinate and supervise clerical operations within the office.

You will oversee daily workflows, payroll, and compliance with policies, while supporting management with advanced administrative tasks. The role requires a Bachelor's degree and 3–5 years of related experience, with strong MS Office skills and meticulous attention to detail.

Qualifications

• Bachelor's degree from four-year college or university.
• Three to five years related experience and/or training; or equivalent combination of education and experience.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Working knowledge of software used by department.
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook).
• Working knowledge of internet research tools.
• Excellent interpersonal skills.
• Knowledge of general customer service practices.
• Attention to details.
• Self-starter and ability to work independently in a dynamic and rapid changing environment.

Responsibilities

• Oversees and creates daily office operations to ensure and create efficient productive operation.
• Assists in developing and implementing short-and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Ensures that office is staffed appropriately.
• Helps establish deadlines for work assignment and completion.
• Identifies, analyzes, and resolves work problems in a timely manner.
• Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff.
• Oversees office payroll and leave records to insure compliance with all policies and procedures and with state and federal guidelines.
• Oversees and approves office supply inventory, mail processing, and opening/closing procedures.

Skills

Accurate typing

Data entry

Excellent organization skills

Excellent interpersonal skills

Attention to details

Self-starter and ability to work indip

Customer service knowledge

Education

Bachelor's degree

Tools

MS Office (Word/Excel/PowerPoint/Outlook)

Internet research tools

Job description

Coordinates and directs administrative support for the office. May support management with advanced administrative support. Performs a variety of administrative/supervisory duties, such as assigning work to other clerical employees, interpreting policies, and maintaining reports to ensure the smooth daily operations of the office. Requires a thorough working knowledge of company policies and practices. Exhibits professionalism and trustworthiness, and handle confidential and sensitive information; and other duties as assigned.

Essential Functions

• Oversees and creates daily office operations to ensure and create efficient productive operation.
• Assists in developing and implementing short-and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that office is staffed appropriately.
• Helps establish deadlines for work assignment and completion.
• Identifies, analyzes, and resolves work problems in a timely manner to ensure that issues do not elevate and/or disrupt office operation.
• Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff.
• Oversees office payroll and leave records to insure compliance with all FPI policies and procedures and compliance with state and federal guidelines.
• Oversees and approves office supply inventory to eliminate waste, ensures that mail is opened and processed; offices are opened and closed according to procedures.

EDUCATION And/or EXPERIENCE

• Bachelor's degree from four-year college or university
• Three to five years related experience and/or training; or equivalent combination of education and experience
• Accurate typing and data entry skills
• Excellent organization skills
• Working knowledge of software used by department
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook) is a must. Working knowledge of internet research tools
• Excellent interpersonal skills
• Knowledge of general customer service practices
• Attention to details
• Self-starter and ability to work independently in a dynamic and rapid changing environment

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.