Medical Secretary II - Surgery

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

The University of Maryland Faculty Physicians is seeking an administrative support specialist to assist physicians and departments. This role involves greeting patients, managing appointments, and performing clerical duties in a medical office setting.

Candidates should possess a high school diploma (or GED) and have a minimum of two years of relevant experience, alongside proficiency in medical terminology. The position emphasizes strong organizational skills and customer service abilities while offering a comprehensive rewards package.

Qualifications

• Minimum of two years of experience in a medical office setting.
• Ability to deal effectively with team members and the public.
• Ability to work independently and in a team environment.

Responsibilities

• Provides administrative support to physicians and department.
• Greets and directs patients and visitors.
• Performs secretarial duties, including medical transcription.
• Schedules patient appointments accurately and timely.
• Manages patient information and correspondence.

Skills

Knowledge of medical terminology

Accurate typing skills

Excellent organization skills

Customer service practices

Education

High school diploma or GED preferred

Job description

Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff; where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned.

Essential Functions

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.
• Requests, locates, sends and receives patient medical records.
• Schedules patients accurately and timely following FPI/PA processes.
• Prepares charts and time tables. Assists with preparation of agendas, materials, notes, etc.

Education And/or Experience

• High school diploma or general education degree (GED) preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and public.
• Ability to work independently as well as in a team environment.

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.