Medical Secretary II - Surgery

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive rewards package

Health and life support

Job summary

The University of Maryland Faculty Physicians, Inc is seeking an Administrative Support professional to join their team in Baltimore, Maryland. This role involves providing essential administrative support, including scheduling appointments, managing correspondence, and assisting with patient services.

The ideal candidate will have a high school diploma or GED and at least two years of experience in a medical office. Proficiency in medical terminology and strong customer service skills are essential. This position offers a supportive work environment with a comprehensive rewards package.

Qualifications

• Minimum of two years of experience in a medical office setting.
• Accurate typing and data entry skills.
• Knowledge of general customer service practices.

Responsibilities

• Provides administrative support to physicians.
• Greets and directs patients and visitors.
• Schedules patient appointments accurately.

Skills

Medical terminology knowledge

Typing and data entry skills

Customer service skills

Ability to work independently

Ability to work in a team

Education

High school diploma or GED

Tools

Software used by department

Job description

Provides administrative support to a department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff; where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.
• Requests, locates, sends and receives patient medical records.
• Schedules patients accurately and timely following FPI/PA processes.
• Prepares charts and time tables. Assists with preparation of agendas, materials, notes, etc.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and public.
• Ability to work independently as well as in a team environment.

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.