Summary
GENERAL SUMMARY:
The Office Specialist provides clerical support to assigned sleep medicine department and personnel.
PRINCIPAL JOB FUNCTIONS:
- 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
- 2. *Performs photocopying, faxing, printing, and distribution of information within the department/assigned work area.
- 3. *Maintains work calendars and schedules department meetings.
- 4. May record minutes of meetings.
- 5. *Provides phone coverage for department; screens phone calls, relays messages in a timely fashion and provides information to callers as appropriate.
- 6. *Types memorandums, correspondence, forms, and other departmental reports.
- 7. *Sorts and routes incoming departmental mail; delivers out-going department mail.
- 8. *Maintains departmental files including processing file revisions.
- 9. May track and collect data from various internal sources and assist in preparing statistical reports.
- 10. *Monitors and maintains office equipment and appropriate supply inventory.
- 11. *Communicates and cooperates with all levels of personnel, medical staff, auxiliary, and ancillary departments.
- 12. Advances work knowledge by participating in continuing education in-services, reading periodicals/literature and seeking ongoing development opportunities.
- 13. Performs other related duties as assigned.
(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- 1. Knowledge of business English and spelling.
- 2. Knowledge of general office procedures and standard clerical techniques.
- 3. Knowledge of medical and nursing terminology.
- 4. Knowledge of the structure and functions of a hospital/medical center system.
- 5. Knowledge of computer hardware equipment and software applications relevant to work functions.
- 6. Skill in operating and maintaining general office equipment.
- 7. Skill in MicroSoft Office Word, Excel and PowerPoint applications and keyboarding efficiency.
- 8. Ability to exercise courtesy and professionalism in receiving office callers and visitors.
- 9. Ability to perform basic mathematical computations.
- 10. Ability to organize and maintain filing systems.
- 11. Ability to prioritize work demands and work with minimal supervision.
- 12. Ability to maintain confidentiality relative to sensitive information
- 13. Ability to compose and maintain correspondence, memorandums, and routine letters.
- 14. Ability to communicate effectively both verbally and in writing.
- 15. Ability to maintain accurate logs and reports.
EDUCATION AND EXPERIENCE:
High school diploma or equivalency required. Completion two-year business school training program with focus on personal computers and general business machines preferred. Prior clerical experience in a hospital setting desirable.