Office Specialist- Seasonal Part-Time

City of Chesapeake; Chesapeake (VA); On-site; USD 25,000 - 33,000; Part time

Job summary

City of Chesapeake seeks a dynamic Seasonal Office Specialist to support front office and Visitor Center operations. You will welcome visitors, handle inquiries, register participants, and process transactions, delivering friendly service and accurate information.

This role supports events, outreach, and marketing efforts while maintaining inventory and handling clerical tasks. The position requires a high school diploma or GED, plus at least one year of administrative experience.

Qualifications

• Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.
• Minimum of one year of full-time equivalent experience in administrative support.
• Requires a valid driver’s license and driving record in compliance with the City Driving Standards.

Responsibilities

• Welcome visitors, answer phones, and provide information on programs, services, facilities, and local attractions.
• Register participants and process transactions using point-of-sale and recreation management systems.
• Deliver excellent customer service in alignment with the City’s Customer Service Initiative and Visitor Center standards.
• Support department events and programs as needed.
• Use City and departmental websites, social media, and design tools to assist with outreach and create flyers and marketing materials.
• Help manage inventory, including restocking and distributing brochures and promotional materials.
• Assemble welcome bags and fulfill visitor guide and brochure requests.
• Provide general clerical and administrative support to ensure smooth daily operations.
• Assists with special projects as needed and performs other related duties as assigned.

Skills

Customer service

MS Office/Outlook

Registration systems

Graphic design tools

Marketing materials

Teamwork

Problem solving

Cash handling

Public service

Attractions knowledge

Education

High school diploma or GED

One year college in word processing/secretarial

Tools

POS systems

Recreation management systems

Microsoft Office

Job description

Please see Special Instructions for more details.

Position Information

Working Title of Vacant Position

Office Specialist- Seasonal Part-Time

Job Type

Seasonal/Substitute

Posting Type

Public

Number of Vacancies

Number of Vacancies 1

Department

PARKS, REC, & TOURISM

Division

PR&T ADMIN

Requisition Number

Requisition Number 2026519

Number of hours worked per week

Number of hours worked per week up to 25 hours a week

Work Schedule

Schedule Varies To include: Monday – Sunday variable hours, routine weekends, holidays and occasional evenings, based on operational requirements.

Work Site Location

Chesapeake, VA

Position Driving Requirement

O - Occasional

Pay Grade

GE03

Advertised Salary

$18.10- $23.98 Starting salary based on qualifications and experience

Job Description

The Administration Department for Parks, Recreation and Tourism is seeking a dynamic Seasonal Office Specialist who is passionate about public service and delivering exceptional customer experiences. This role serves as a key point of contact for the Parks, Recreation and Tourism Department, supporting both the front office and Visitor Center.

What You’ll Do:

• Welcome visitors, answer phones, and provide information on programs, services, facilities, and local attractions
• Register participants and process transactions using point-of-sale and recreation management systems
• Deliver excellent customer service in alignment with the City’s Customer Service Initiative and Visitor Center standards
• Support department events and programs as needed
• Use City and departmental websites, social media, and design tools to assist with outreach and create flyers and marketing materials
• Help manage inventory, including restocking and distributing brochures and promotional materials
• Assemble welcome bags and fulfill visitor guide and brochure requests
• Provide general clerical and administrative support to ensure smooth daily operations
• Assists with special projects as needed and performs other related duties as assigned

Why This Role Matters:

You’ll be an essential part of creating a welcoming, helpful, and informative experience for everyone who interacts with the Parks, Recreation and Tourism Department.

Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.

EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of one year of full-time equivalent experience in administrative support.

SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver’s license and driving record in compliance with the City Driving Standards .

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications

• Strong customer service skills with a proactive, improvement-focused mindset
• Excellent writing, proofreading, and business correspondence abilities
• Knowledge of standard office procedures, equipment, and administrative practices
• Ability to prioritize tasks, stay flexible, and manage multiple assignments
• Proficiency in Microsoft Office (especially Outlook) or similar email systems
• Experience with registration systems, point-of-sale platforms, and graphic design tools
• Ability to create marketing materials and support promotional efforts
• Team-oriented, dependable, and able to work independently with strong problem-solving skills
• Basic accounting knowledge and cash-handling experience
• Interest in working with the public and providing helpful, engaging service
• Familiarity with local and regional attractions (or willingness to learn)
• Willingness to support at least two department special events outside regular hours

Job Open Date

11/07/2026

Job Close Date

11/17/2026

Open Continuous

No

Special Instructions to Applicants

Drug Screening: MARIJUANA

In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license ( CDL ) or is a sworn law-enforcement officer/deputy.

Employees may be expected to work hours in excess of and/or outside of their normally scheduled hours in response to short-term department needs and/or City wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Will be required to attend a 2-day employee orientation upon hired

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

Overall Physical Strength Demands L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Physical Demands

C = Continuously- 2/3 or more of the time.F = Frequently- From 1/3 to 2/3 of the time.O = Occasionally- Up to 1/3 of the time.R = Rarely- Less than 1 hour per week.N = Never- Never occurs.

Standing

Standing Occasionally- Up to 1/3 of the time.

Standing N = Never

Walking

Walking Occasionaly- Up to 1/3 of the time.

Lifting

Lifting Occasionaly- Up to 1/3 of the time.

Lifting Amount

Lifting Amount Exerting up to 20 lbs

Carrying

Carrying Occasionaly- Up to 1/3 of the time.

Carrying Weight

Carrying Weight Exerting up to 20 lbs

Pushing/Pulling

Pushing/Pulling Occasionaly- Up to 1/3 of the time.

Pushing/Pulling Weight

Pushing/Pulling Weight Exerting up to 20 lbs

Reaching

Reaching Frequently- From 1/3 to 2/3 of the time.

Handling

Handling Occasionaly- Up to 1/3 of the time.

Fine Dexterity

Fine Dexterity Occasionaly- Up to 1/3 of the time.

Kneeling

Kneeling Occasionaly- Up to 1/3 of the time.

Crouching

Crouching Occasionaly- Up to 1/3 of the time.

Crawling

Crawling Rarely- Less than 1 hour per week.

Bending

Bending Occasionaly- Up to 1/3 of the time.

Twisting

Twisting Occasionaly- Up to 1/3 of the time.

Climbing

Climbing Rarely- Less than 1 hour per week.

Balancing

Balancing Occasionaly- Up to 1/3 of the time.

Vision

Vision Continuously- 2/3 or more of the time.

Hearing

Hearing Continuously- 2/3 or more of the time.

Talking

Talking Frequently- From 1/3 to 2/3 of the time.

Foot Controls

Foot Controls Occasionaly- Up to 1/3 of the time.

Machines, Tools, Equipment and Work Aids Used

Standard office equipment, phone, computer, fax, copier, tables, chairs, cleaning supplies and equipment, vehicle, various recreational supplies and equipment.

Protective Equipment Required

All PPE Required for equipment in use.

Health and Safety

D = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyN = Never

Mechanical Hazards

Mechanical Hazards M = Several Times Per Month

Chemical Hazards

Chemical Hazards M = Several Times Per Month

Electrical Hazards

Electrical Hazards M = Several Times Per Month

Fire Hazards

Fire Hazards S = Seasonally

Explosives

Explosives S = Seasonally

Communicable Diseases

Communicable Diseases S = Seasonally

Physical Danger or Abuse

Physical Danger or Abuse S = Seasonally

Other

If Other, Description

D = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyN = Never

Dirt and Dust

Dirt and Dust S = Seasonally

Extreme Temperatures

Extreme Temperatures S = Seasonally

Noise and Vibration

Noise and Vibration M = Several Times Per Month

Fumes and Odors

Fumes and Odors M = Several Times Per Month

Wetness/Humidity

Wetness/Humidity S = Seasonally

Darkness or Poor Lighting

Darkness or Poor Lighting S = Seasonally

Primary Work Location

Non-Physical Demands

C = Continuously- 2/3 or more of the time.F = Frequently- From 1/3 to 2/3 of the time.O = Occasionally- Up to 1/3 of the time.R = Rarely- Less than 1 hour per week.N = Never- Never occurs.

Time Pressures

Time Pressures Occasionaly- Up to 1/3 of the time.

Emergency Situations

Emergency Situations Rarely- Less than 1 hour per week.

Frequent Change of Tasks

Frequent Change of Tasks Frequently- From 1/3 to 2/3 of the time.

Irregular Work Schedule/Overtime

Irregular Work Schedule/Overtime Frequently- From 1/3 to 2/3 of the time.

Performing Multiple Tasks Simultaneously

Performing Multiple Tasks Simultaneously Frequently- From 1/3 to 2/3 of the time.

Working Closely with Others as Part of a Team

Working Closely with Others as Part of a Team Frequently- From 1/3 to 2/3 of the time.

Tedious or Exacting Work

Tedious or Exacting Work Occasionaly- Up to 1/3 of the time.

Noisy/Distracting Environment

Noisy/Distracting Environment Frequenty- From 1/3 to 2/3 of the time.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Incumbent must be able to work independently

Professional References

Please provide contact information for professional references.

Minimum Requests 0

Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review link in posting for details.
  • Yes
  • No