Office Specialist III, HIM Operations

Hennepin Healthcare; Minneapolis (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Hennepin Healthcare in Minneapolis is seeking an experienced office support specialist for the HIM Operations department. Under general supervision, you will prepare documents, maintain filing systems, and handle public-service inquiries with accuracy and tact.

Responsibilities include managing complex information in PeopleSoft and MS Office, producing reports, and supporting special projects. Evening and weekend rotation details apply, with in-depth coordination of tasks and priorities.

Qualifications

• Two years of office clerical experience.
• Two years approved education.
• An approved equivalent combination of education and experience.

Responsibilities

• Prepares, files, retrieves, and maintains records and documents from departmental filing systems; develops forms and/or assists with revision; maintains supplies, office equipment, and inventory
• Collects, evaluates, screens, relays, and responds to a broad range of requests for information; explains a variety of requirements, policies, and procedures regarding services to public and staff
• Processes and verifies complex information and calculations on forms, documents, and requisitions
• Inputs, retrieves, and modifies information and data stored in computerized systems, e.g. PeopleSoft; assists other users with problems associated with computerized systems and programs; generates reports using computer software
• Records and updates information (including complex financial data) on a variety of forms, logs, journals, and ledgers
• Writes, prepares, and proofreads original correspondence, specialized reports, lists, tables, and other specialized departmental documents, e.g. meeting minutes
• Performs special project activities
• Assigns and directs daily activities of coworkers; reviews quality and quantity of work of coworkers; resolves problems or issues regarding scheduling and work priorities; monitors work progress
• Performs other duties as assigned

Skills

MS Office proficiency

Customer service skills

Organization skills

Initiative to learn

Tools

PeopleSoft

Job description

JOB DETAILS

Department: HIM Operations

FTE: 1.00 (80 hours per pay period)

Shift Time : 2:30 PM - 11:00 PM

Shift: Evening and Every 3rd Weekend

Shift Length: 8 hours

Location: In-Person

Other: You will be required to work, one major and one minor holiday, plus rotating MLK day every 3 years

Purpose of this position: Under general supervision, an employee in this class performs work in a senior-level office support capacity that involves the application of significant and technical skill to the preparation of specialized office documents, use of computerized information systems, forms processing, and public service contact

RESPONSIBILITIES

• Prepares, files, retrieves, and maintains records and documents from departmental filing systems; develops forms and/or assists with revision; maintains supplies, office equipment, and inventory
• Collects, evaluates, screens, relays, and responds to a broad range of requests for information; explains a variety of requirements, policies, and procedures regarding services to public and staff
• Processes and verifies complex information and calculations on forms, documents, and requisitions
• Inputs, retrieves, and modifies information and data stored in computerized systems, e.g. PeopleSoft; assists other users with problems associated with computerized systems and programs; generates reports using computer software
• Records and updates information (including complex financial data) on a variety of forms, logs, journals, and ledgers
• Writes, prepares, and proofreads original correspondence, specialized reports, lists, tables, and other specialized departmental documents, e.g. meeting minutes
• Performs special project activities
• Assigns and directs daily activities of coworkers; reviews quality and quantity of work of coworkers; resolves problems or issues regarding scheduling and work priorities; monitors work progress
• Performs other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• Two years of office clerical experience
• -OR-
• Two years approved education
• -OR-
• An approved equivalent combination of education and experience
• Some positions require experience and/or education related to the position

Knowledge/ Skills/ Abilities:

• Demonstrated proficiency in MS Office (Word, Excel, Power Point, Outlook)
• Some positions may require knowledge of medical terminology
• Demonstrated strong customer service skills
• Self-motivated and strong initiative to learn
• Excellent organization skills and ability to prioritize