Office Specialist I: Customer Care & Excel Data

County of Volusia; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

County of Volusia in Port Orange, Florida is seeking an experienced Office Specialist I for the Solid Waste Division. The role handles daily customer interactions, phone calls, and walk-ins, while performing clerical duties such as mail processing, scheduling, data entry, and file maintenance.

Strong Excel and Word skills are essential for this position. The ideal candidate will maintain high energy, enjoy helping people, and work under daily supervision to support division operations and

Qualifications

• Graduation from high school or GED with 3 years of general clerical or reception/secretarial experience.
• Two years of post-high school education may substitute for two years of required experience.
• Proficiency with Microsoft Excel and Word is required.

Responsibilities

• Answer and manage a high level of incoming calls and emails, and handle in-person walk-ins.
• Perform clerical/secretarial tasks such as mail processing, scheduling meetings, and data entry.
• Maintain files, prepare standard county forms, and assist with payroll time sheets.
• Prepare and compile accounting or statistical tables and reports as needed.
• Provide clerical support to meetings, including setting up rooms and distributing agendas.
• Maintain computerized databases, update records, and generate reports.
• Respond to emergencies and adhere to county policies.

Skills

Customer service

Telephone handling

Data entry

Microsoft Excel

Microsoft Word

Filing

Scheduling

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

County of Volusia in Port Orange, Florida is seeking an experienced Office Specialist I for the Solid Waste Division. The role handles daily customer interactions, phone calls, and walk-ins, while performing clerical duties such as mail processing, scheduling, data entry, and file maintenance.

Strong Excel and Word skills are essential for this position. The ideal candidate will maintain high energy, enjoy helping people, and work under daily supervision to support division operations and