Full-Time Customer Service & Office Specialist

Zohorecruit; DeLand (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Sunshine Enterprise USA is recruiting for a Customer Service Representative, classified as an Office Specialist I, to handle inbound/outbound calls and provide office support for Volusia County. The ideal candidate has at least two years of customer service experience and strong time management skills.

Work hours are Monday through Friday, 8 am to 5 pm with a 1-hour break. Candidates should be proficient in Word and Excel and able to operate in a fast-paced office environment.

Qualifikationen

• Two years of office experience with strong customer service.
• Proficient in Microsoft Word and Excel.
• High school diploma or GED required.
• Knowledge of Federal, State or local social service grant programs preferred.

Aufgaben

• Answers high-volume inbound customer calls.
• Makes outbound calls.
• Reads and routes incoming mail.
• Locates and attaches appropriate file to correspondence to be answered.
• Partakes in special projects and office tasks during low call volume.
• Relieves Manager of minor administrative details.
• May serve as an office manager ensuring efficient operation of the office.
• May perform tasks delegated by supervisor which may require discretion.
• Must adhere to Federal, State, County and Local ordinances.
• Responds to emergency situations.
• Performs other duties as assigned.

Kenntnisse

Customer service

Time management

Communication

Ausbildung

High school diploma or GED

Tools

Microsoft Word

Excel

Jobbeschreibung

Sunshine Enterprise USA is recruiting for a Customer Service Representative, classified as an Office Specialist I, to handle inbound/outbound calls and provide office support for Volusia County. The ideal candidate has at least two years of customer service experience and strong time management skills.

Work hours are Monday through Friday, 8 am to 5 pm with a 1-hour break. Candidates should be proficient in Word and Excel and able to operate in a fast-paced office environment.