Office Services Specialist – Repro & Mail Support

RRD; Milwaukee (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RRD in Milwaukee, WI seeks an Office Service Associate to perform daily back office services including reprographics and mail, supporting hospitality, facilities, and reception tasks across Williams Lea service lines as needed.

The role requires a high school diploma, 1 year of office services experience, and proficiency with mail, phone, email, and reprographics equipment. Strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• 1 year office services experience preferred.
• Proficient with mail, phone, email and reprographics equipment.
• Familiar with back-office procedures to meet client satisfaction.
• Strong customer service and communication skills.
• Ability to meet deadlines and manage multiple tasks.
• Detail-oriented with good organizational skills.

Responsibilities

• Utilize logs for all office services work.
• Ensure job tickets are properly filled before starting work.
• Perform office services including reprographics, mail, and intake.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on deadlines/issues.
• Meet contracted deadlines for acceptance, completion and delivery of work.
• Troubleshoot basic equipment problems.
• Assist with load of paper, toner and supplies.
• Answer calls and emails and place service calls as needed.
• Interact with clients in person or remotely while adhering to policies.

Education

High school diploma or equivalent

Tools

Mail equipment

Phone system

Email system

Reprographics equipment

Job description

RRD in Milwaukee, WI seeks an Office Service Associate to perform daily back office services including reprographics and mail, supporting hospitality, facilities, and reception tasks across Williams Lea service lines as needed.

The role requires a high school diploma, 1 year of office services experience, and proficiency with mail, phone, email, and reprographics equipment. Strong communication and teamwork are essential.