Office Services Specialist: Repro & Mail Ops

SmartRecruiters, Inc.; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

RRD is seeking an Office Services role in Houston for handling reprographics, mail, intake tasks and related office duties. The position follows a Monday–Friday schedule and emphasizes meeting deadlines and maintaining client satisfaction.

Applicants should have a high school diploma and at least one year in office services, with strong communication and organizational skills. The role requires the ability to lift up to 50 lbs and to work well in a team environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience in a large corporate environment preferred.
• Skilled in use of mail, phone, email, digital reprographics and mail equipment.
• Proven customer service skills to build and maintain client relationships.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. on a regular basis.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to policy and client site rules.
• Use equipment and supplies in a cost-efficient manner.

Skills

Customer service

Communication

Attention to detail

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Mail equipment

Phone

Email

Digital reprographics equipment

Job description

RRD is seeking an Office Services role in Houston for handling reprographics, mail, intake tasks and related office duties. The position follows a Monday–Friday schedule and emphasizes meeting deadlines and maintaining client satisfaction.

Applicants should have a high school diploma and at least one year in office services, with strong communication and organizational skills. The role requires the ability to lift up to 50 lbs and to work well in a team environment.